Tuesday, June 16, 2009

Fucking Weasels

Please go here.

Look. Do you see anything that says "Contact us?" among all the junk and photos and fucking confusing crap? There probably is, but I DON'T HAVE TIME TO SORT THROUGH ALL THE CRAP to find it.

I have about six websites registered with these people, including montrealfood.com. But they keep changing the rules. One day, I try to upload a file to my FTP site. But . . . the password no longer works. No notification by email, no nothing. I either have to go online "chat" with a "technical support" guy who's probably operating out of Vietnam, who types in pre-programmed sentences such as "We're sorry you're experiencing technical problems. How can I help you today?" or I get on the phone (at my own expense) and talk to some clod who keeps saying the same pre-programmed thing, because he thinks he's being recorded and his bosses might listen.

So lately they've "changed platforms." Do I care? I don't care what fucking platform they're on. But now the links to the right no longer work because it asks for an index.html file. But the password to upload it no longer works.

I swear, it's Kafka-esque. Who is in charge of these companies? You'll notice their tagline is "Reliable web hosting at a great price" when in actuality they provide absolute shit hosting (they lost an entire website of mine once due to "server error" and couldn't restore it, so I had to find all the original files and re-upload them -- that's really "reliable"!)

Anyone have any ideas on who to change to? I'm sick and tired of this outfit, and I want my money back.

Update: Finally got a human being who speaks English! Who actually solved all my problems! The links work now and I can get on the FTP site so all seems temporarily rosy. They "changed platforms" but I have no idea nor care what that means. But I'm in business again.

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