Dear Mr. Rovinescu,
I have a question for you. I used to work for Air Canada Cargo as their exclusive graphic designer during the period 1996 to 2001 under Claude Morin.
Here is my question: my nine-year-old son lives in Osaka, Japan, with my ex-wife. I used to be able to fly to Vancouver direct, then to Osaka direct.
Now no one but Northwest/Delta flies from Canada to Osaka, except through byzantine and circuitous routes.
When I used to fly from Vancouver to Osaka with Air Canada, the capacity was almost always 90-100%.
Why on Earth would you stop service from Vancouver to Osaka? Even once a week, it would be standing room only. I have to fly to Osaka from Montreal twice a year now, and I’ve had to completely abandon Air Canada. Do you really think I want to fly Delta? Don’t you want my $5,000 per trip?
I just would like to know the reason you don’t fly to Osaka, unless it’s exorbitant landing fees. You fly to Tokyo, don’t you? What could possibly be the difference of, say, 600 additional miles? There certainly can be no lack of demand. Osaka is Japan’s second-biggest city, and don’t you think they want to come to Canada too? It’s like saying, “Let’s drop YUL>SFO because SFO is too much bother, let’s just do YUL>LAX because it’s bigger.”
Now I have to board Delta, go to Minneapolis, then Seattle, then Osaka. That’s patently ridiculous. Why, as a Canadian citizen, should I be made to go through American customs and immigration just for passing through? And extending my trip another ten exhausting hours with an equally-exhausted 9-year-old son in tow?
You have a very nice airline, Mr. Rovinescu, an airline I had absolute loyalty to, that I worked for for five years, and I want to travel on it.
Once a week, it’s all I ask. I know you’re in the black with all the cutbacks, and now your planes are at 80+% capacity.
So why not consider my request of reinstituting the YVR>KIX route? You’d be doing a desperate father a very, very big favor.
Yours sincerely,
Nicholas Robinson
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